Lesson 2: Topic 14 of 14
Turnover is neither good nor bad in and of itself. What matters is which employees are leaving, and why. Getting rid of toxic and poorly performing employees is a good thing! However, if you’re experiencing high losses of quality workers, if the mood at work is bad, or if there’s a suspicion you harbor condemning or prejudicial attitudes, take a good honest look at yourself. Other steps to take would include:
Before [making] an important decision consider what is driving you. Are you basing your choices off of evidence, or preference? Have you considered other perspectives? Are there any gaps in your knowledge you need to fill first? Asking for regular feedback from your team, and acting on it, will also build a culture of fairness and open communication.John Christiansen
Besides retaining quality employees and improving overall morale, a huge win for you will be when your current and new employees are confident they personally contribute towards the company achieving its mission. Some will require more of your time and attention, some less, but communicate your trust in them and confidence in them.
Click the “Mark Complete” button then complete the Quiz below. You will return to the Lesson 2 page after the quiz is finalized.