Lesson 4: Topic 13 of 14
Whether or not you’re at work, if you’re in an attack situation:
- Don’t panic.
- Call for help only when it is safe to do so.
- Look for exits and use them if possible.
- If escape isn’t possible, hide.
- If all else fails, fight as best you can.
- When law enforcement arrives, identify yourself and do not act in a way that might make them think you are the attacker.
At your own place of work, prepare ahead of time for a crisis, however unlikely you think it might be:
- Have a Business Continuity Plan in place that has been approved at the highest levels
- Draft and regularly reevaluate a Violence Protection Program (VPP) and/or Emergency Operations Plan (EOP)
- Identify and correct the security weaknesses at your facility
- Regularly train all staff on what to do in the event of a crisis
- Hold staff accountable to your stated anti-bullying/anti-harassment policy
- Coordinate with local law enforcement and local governmental representatives
- Arrange with a mental health provider to offer counseling services to traumatized employees.
Inform a supervisor/manager or a representative of Human Resources if you:
- See or experience bullying, harassment, or non-physical assault
- Know of a coworker who seems to becoming increasingly unstable or dangerous
It should go without saying that any employee who is a victim of assault must notify his or her supervisor immediately or at least as soon as possible.