Entitlement at Work

Lesson 3: Topic 7 of 19

Dealing with this in oneself is difficult enough, but what if you are encountering entitlement in coworkers? We cannot and should not attempt to control others, but we all can exert a certain amount of influence. Life coach and publisher Gael O’Brien suggests pulling the entitled employee aside and talking to them about your company’s culture and values to help them understand that the “me-first-and-only-me” attitude doesn’t fit. Alternately, if it’s within your ability to do so, have that person assigned to a project that requires collaboration from all team members.

If truth be told, life is so remarkably rich that we will always owe life a debt that we have no means to pay. With that being the case, maybe the biggest thing that I owe life is an apology for the assumption that life owes me.

Craig D. Lounsbrough medical CEUs Ethics course DO MD RN LVN CNA LPC LNHA LNFA teamwork leadership
Alberto Caliman on Unsplash medical CEUs Ethics course DO MD RN LVN CNA LPC LNHA LNFA teamwork leadership integrity morals servant

Social critic Os Guiness says, “Character is clearly distinct from such concepts as personality, image, reputation, (style), or celebrity. It is …. the inner reality and quality in which thoughts, speech, decision, behavior, and relations are rooted. As such, character determines behavior just as behavior demonstrates character.” In the end, you have little control over the personality and temperament of staff. You can model for them what is right, and you can give advice, but they have to want to change. If they don’t want to, it may be best for everyone if they move on. 

Pause and consider: Is there a need for change on your team? How can you model character first?

For more about practical ways of dealing with Entitlement at work, see our book course “Wrestling with Entitlement.”