Dealing with Entitlement

Lesson 3: Topic 1 of 19

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Narcissistic personality disorder (NPD) is often considered the culmination of extreme entitlement. That is a clinical diagnosis, well beyond the scope of this training, but in purely colloquial terms many have observed that narcissism is on the rise in American culture. Let’s look at information from an article published in 2013 which speak volumes about entitlement:

The incidence of narcissistic personality disorder is nearly three times as high for people in their 20s as for the generation that’s now 65 or older, according to the National Institutes of Health; 58% more college students scored higher on a narcissism scale in 2009 than in 1982…. the National Study of Youth and Religion found the guiding morality of 60% of millennials in any situation is that they’ll just be able to feel what’s right. 

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Harsh words, to be sure, and clearly biased! The unnamed author goes on to openly slam younger generations as cocky, selfish, stunted, “convinced of their own greatness … and … obsessed with fame.” A great many from Gen-Y (Millennials) and Gen-Z don’t take kindly to this kind of editorializing.


We cite this article for its data, not because we agree with the conclusions made. When pointing out that 40% of Millennials believe they should be promoted every two years, regardless of performance, Time says this is a result of having received participation trophies when growing up. A decade-long 20% decline in the desire to hold greater job responsibility is attributed to laziness. But other researchers have concluded this is due to a greater desire for finding meaning and purpose at work – indeed, this same article admits that work which offers Millennial employees “self-actualization” dramatically increases retention and job satisfaction. Even though it’s slanted, this article reflects some current attitudes, and serves to illustrate that

a sea change is taking place in our culture right now, and that no one generation is fully responsible for it.